MOFFAT LTD At Moffat Ltd (“Moffat”), we value your privacy and understand the importance of maintaining confidentiality. We adhere to the Information Privacy Principles as enacted in the Privacy Act 1993. Moffat has adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 1993. This Privacy Policy sets out our information-handling practices; what information we hold about you and how we collect, use, disclose, keep secure and ultimately destroy that information. 1. Collection of your personal information Where practical, Moffat will collect personal information directly from you. The personal information we collect is what is required for us to be able to provide you with our products and services, to manage and administer the product and service, to assess your application for credit and for incidental purposes. It generally comprises information such as your name and contact details. There may be circumstances in which we collect personal information about you from third parties, including where you apply for credit. We destroy or permanently de-identify your personal information when it is no longer necessary for its purpose and we are not required by law to keep it. 2. Use and disclosure of your personal information We use your personal information to facilitate the purposes set out above. Your personal information may be shared between Moffat and its related entities. We will not disclose your personal information to third parties unless: • You have previously consented or agreed to such disclosure • It is necessary to provide you with the goods and services requested and such disclosure is made on a confidential basis • It is required by law or provided by cooperation with any government authority or • It is disclosed by us in a way that does not allow you to be identified We will not sell, rent or trade your personal information. Direct Marketing We may use your personal information to help identify the products and services which we think may be of interest to you. We also use it to keep you informed and up to date about our latest products, services and promotions. If you would prefer that we not use your personal information in this way, please contact us. 3. Your consent We will endeavour not to use or disclose your personal information in a way which is unreasonably contrary to your expectations. However, you should be aware that if you do not consent to certain uses and disclosures of your personal information, we may not be able to provide our products and services to you. 4. Quality of your personal information We rely upon the completeness and accuracy of your personal information to provide our products and services to you. To assist us with this, please contact us immediately if any of your personal information ceases to be current. We offer the ability to correct or change the information collected at any time and as often as necessary. 5. Access to personal information Any personal information that you provide to us will be collected and held by us at 16 Osborne St, Christchurch, New Zealand. Under the Privacy Act 1993, you have rights of access to, and correction of, personal information that we hold. You may access the personal information that we hold about you upon request and on reasonable notice. A nominal fee may apply to enable us to recover the reasonable costs of making such information available to you. 6. Security of your personal information We regard the security of your personal information as paramount. This includes physical security, computer and network security, communications security and personnel security. To this end, we take all reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. Only authorised people within our organization are entitled to access your personal information for approved purposes. 7. Changes to the Privacy Policy We may update this Privacy Policy from time to time. 8. How to contact us Should you have any queries or concerns in relation to our information-handling practices, or if you wish to discuss any aspect of this policy, please do not hesitate to contact our Privacy Officer Gemma Young on (03) 983 6636 or fax us on (03) 983 6660. You may also write to us at: Blue Seal Unit 6-7 Mount Street Business Park Nechells Birmingham B7 5QU